Privacy Policy
Last updated: 22 Apr 2025
This Privacy Policy describes how Cotham Technologies ("we", "our", or "us") collects, uses, and protects your personal data when you use our mobile app creation platform ("the Platform"). We are committed to protecting your privacy and complying with data protection laws, including the UK GDPR and Data Protection Act 2018.
1. Who We Are
Cotham Technologies Limited is a company registered in England. We develop and operate the SnapFlo and FloPro mobile apps and associated services. If you have questions about this policy, contact us at:
📧 support@cothamtechnologies.com
🏢 Engine Shed, Station Approach, Bristol BS1 6QH, UK
2. Data We Collect
We collect only the data necessary to provide and improve our services. This includes:
a. Identifiers
An anonymised Apple ID identifier (used for login/authentication)
A real or anonymised email address (used for communication, login, or account recovery)
Your name (if provided, e.g., via Apple Sign In)
b. App Project Data
App definitions you create
Media files you upload (e.g. images, audio, icons)
Version history or backups if you opt in to cloud sync
c. Usage Data
Basic technical logs (e.g. device type, OS version, app version)
Crash or error reports
Feature usage statistics (anonymised and aggregated)
We do not track or store sensitive personal information such as your location, contacts, or payment details directly.
3. How We Use Your Data
We use your data to:
Authenticate you and provide access to your projects
Store your projects in the cloud (if enabled)
Help you share or distribute apps (if you choose)
Provide customer support and maintain service stability
Improve the app based on anonymised usage trends
Comply with legal obligations
We do not sell your personal data to third parties.
4. Sharing Your Data
We may share data:
With service providers (e.g., cloud hosting, crash reporting) under strict confidentiality
When you choose to share app projects with others via the Platform
If legally required, such as to comply with law enforcement requests or protect our rights
5. Data Storage and Transfers
Your data is stored securely on cloud infrastructure located in the UK and EU where possible. If we transfer your data internationally (e.g., to US-based services), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs).
6. Your Rights
Under data protection law, you have rights including:
Access – ask to see what data we hold about you
Correction – request updates to inaccurate or incomplete information
Deletion – ask us to delete your account and associated data
Portability – request a copy of your data in a structured format
Objection – opt out of non-essential processing
To exercise any of these rights, contact us at support@cothamtechnologies.com.
7. Data Retention
We retain your data only as long as needed:
Account data is kept while your account is active
Project data is kept as long as you continue using or storing it
After account deletion, we delete all personal data unless required to retain it by law
8. Security
We take reasonable steps to protect your data, including encryption in transit and at rest, access controls, and regular audits. No system is 100% secure, but we strive to maintain a high standard of protection.
9. Children
Our Platform is not intended for children under 13. If we learn that a user is under this age, we will delete their data and account unless parental consent has been provided.
10. Changes to This Policy
We may update this policy from time to time. We’ll notify you of material changes via the app or email. Continued use of the Platform after changes indicates acceptance of the updated policy.
11. Contact Us
To ask questions or exercise your rights, contact:
📧 support@cothamtechnologies.com, or
🏢 Cotham Technologies, Engine Shed, Station Approach, Bristol BS1 6QH, UK
You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) at https://ico.org.uk.